For Patients

Thank you for choosing Eastern Massachusetts Surgery Center. Please click on the pages to the left to find out more information for your visit.

Ownership Disclosure

We are the Physician Owners of the Center, and we would like to take this opportunity to Thank You. We recognize that you have the right to choose the provider of your healthcare services.

On behalf of Drs. Michael Ackland, Michael Curran, John Frasca, Paul Lepley, Kevin McCarthy, Mark Nannery, Mark Messineo, Robert Patz, and Joseph Sirois, we thank you for choosing Eastern Massachusetts Surgery Center.

Advance Directive

An advance directive speaks for you if you are unable to communicate and helps to assure that your religious and personal beliefs will be respected. It is a useful document for an adult of any age for future health care needs.

Although Eastern Massachusetts Surgery Center does not honor advance directives, upon request we will provide you with contact information and forms to assist in writing an advance directive. Information can also be obtained at: www.caringinfo.org.

Grievances & Grievance Procedures

We strive to maintain a professional and compliant atmosphere. Issues can arise. The Grievance Procedure is a means for patients and related parties to inquire into issues raised and identify whether action needs to be taken to resolve identified issues and prevent recurrence. The Facility Administrator will record the grievance complaint and conduct a prompt investigation for quick resolution.

Any patient and/or support person, visitor, employee, physician, or vendor may lodge a grievance using the Center's procedure to formally voice complaints, resolve disputes, or to bring attention to possible violations of patient rights. No person shall be punished or retaliated against for using the Grievance Procedure.

Any grievances, comments and complaints are to be addressed to the Center Administrator Gregory Deconciliis. Complete details and a copy of the Center's Grievance Policy as well as a Grievance form may be obtained by contacting the Center at (781) 352-4606, gdeconciliis@amsurg.com, or Eastern Massachusetts Surgery Center, 100 Morse Street, Norwood, MA 02062.

As a patient you have the right:

As a patient you have the responsibility: